LET'S DO CHRISTMAS

TERMS & CONDITIONS

  1. A non-refundable deposit of £10.00 per person is required by Friday 30th September 2022 or within 14 days from the time of booking, whichever date is the later.
  2. The full payment is due 28 days prior to the date of the event.
  3. Menu pre-orders are required no later than 28 days prior to the event.
  4. Groups of fewer than 10 guests may share a table with other parties. Groups of 12 guests or more are normally catered for at more than one table, however we will endeavour to avoid splitting your party so that only 1 or 2 guests are at another table.
  5. Restrictions apply to children at certain events. Please contact us for further details regarding children.
  6. Where hotels are offering special accommodation rates for Christmas and New Year, there are only a limited number of rooms available and all offers are subject to promotional room availability. Early booking is advised.
  7. Accommodation will be payable on checkout. Please note, credit card details will be requested at the time of booking to guarantee the reservation. No charges will be made against the card until check out, unless the guest fails to show without prior cancellation. Further cancellation terms and conditions will be confirmed at the time of booking.
  8. Most major credit cards are accepted for payment. Please check with us before booking.
  9. All prices include VAT at the current rate. VAT will be calculated based on the prevailing rate at the time the event is held. Please note, regardless of what the VAT rate is at that time your event is held, your gross booking value will not change. If you require a VAT receipt, please advise the events team who will be able to provide this after the event.
  10. All offers are subject to availability.
  11. Please note that unless we receive an alternative request from you, the meals supplied will be taken from the menus referred to in the Christmas brochure. These are our standard menus for the festive season.
  12. All food is prepared in an area where allergens are present. Please ensure that any guests with food allergies or intolerances inform the hotel at the time of booking.
  13. The hotel reserves the right to amalgamate Christmas events to ensure appropriate numbers. Should we need to do this, we will inform you of this change and you have to right to move your booking to an alternative date, subject to availability. However, this will not affect any of the above clauses and all conditions remain. This term does not apply to exclusive-use events.
  14. We reserve the right to move the event to a smaller function suite should numbers dictate.
  15. The management of the hotel reserves the right to refuse entry to the hotel. In addition, the hotel reserves the right to charge the organiser, company or individual for any damages caused by unreasonable behaviour.
  16. The management reserves the right to refuse the service of alcoholic drinks within the current licensing laws.
  17. Leisure club or any other discount cards cannot be used in conjunction with any Christmas or New Year bookings.
  18. These terms and conditions do not apply to exclusive use, private events or group accommodation bookings.